China Mobile International Limited (hereinafter referred to as "we") as the operator of JegoTrip, highly values the privacy and security of users' personal information. We will, in accordance with legal and regulatory requirements, adopt corresponding security protection measures to strive to protect the security and controllability of your personal information.

We hope that through the "JegoTrip Privacy Policy" (hereinafter referred to as "this Policy") and its summary, we can explain to you (hereinafter referred to as "the user") how the JegoTrip client application (hereinafter referred to as "this client") collects, uses, stores, and shares your personal information, as well as how you can exercise your privacy rights. If you wish to understand all the rules regarding our possible collection and use of your personal information, please refer to the "JegoTrip Privacy Policy" below.

1. Information Collection

To ensure that you can use the products or services of this App normally, we may need to collect and use the following information about you. These functions and services are necessary permissions for the App to implement basic functions. If you refuse to provide them, the implementation of basic functions will be affected.

Scope of necessary personal information collection:

(1) The mobile phone number or other real identity information of the registered user (the App provider provides multiple options for the user to choose one).

(2) Travel destination and travel time of the traveller.

(3) Name, type and number of the traveller's certificate.

We collect personal information in the following ways, including but not limited to:

(1) Information you voluntarily provide when registering an account, using the Services, participating in activities or interacting with us.

(2) Information automatically collected by us through technical means when you use our services.

(3) Information obtained from third parties through legal channels.

When you use this App, we will collect information that you actively provide or that is generated through your use of the service, in order to provide you with our services and protect the security of your account.You can view it via "Account - Settings - Personal Information Collection Disclosure List", or click here to check.

(1) Login-based

When you use the App's functions such as registration, account cancellation, SMS verification code login, and automatic login, in order to ensure the normal operation of the login service and verify the legitimacy and security of the device and login identity, you need to provide the Jegotrip username, mobile phone number, email address, Login credentials (password or SMS verification code), profile picture, nickname, network IP address, UUID (Android system only), IDFV (iOS system only), network type, and mobile phone brand to complete the login verification.

(2) eSIM and SIM Card Management Services

When you use the global data eSIM purchase, activation, CMLink SIM card top-up, inquiry, plan change, or multi-number management services provided by this App:

• To provide you with the global data eSIM service, you will need to provide your phone number and eSIM identifier (ICCID) , which are used to complete the purchase and activation of your eSIM plan.
• To provide SIM card top-up, payment, and plan management services, you will need to provide your phone number, which is used to identify the SIM card binding relationship and complete the corresponding service operations.

(3) Transportation and travel services

When you book train tickets or flight tickets, in order to complete the ticket purchase and issuance, passenger identity verification, itinerary notifications, and after-sales services, you will need to provide different types of information depending on the booking method.

• Booking Train Tickets: You will need to provide the passenger's name, gender, date of birth, email address, nationality, mobile phone number, document type, document number, and document expiration date.
• Booking Flight Tickets: You will need to provide the passenger's name, gender, date of birth, mobile phone number, address (for US/Canada routes only), nationality, document type, document number, issuing place of the document, and document expiration date.

(4) Travel and Lifestyle Services

When you book hotels or day tour product tickets, you may need to provide different categories of information depending on the specific service type.

• Booking Hotels: To complete the hotel reservation, confirm your check-in, and facilitate order communication, you will need to provide your name, mobile phone number, and email address.
• Booking Day Tour Product Tickets: To complete ticket verification, admission redemption, itinerary notifications, and to meet the identity and qualification verification requirements of the scenic spots or venues, you will need to provide name (in Chinese), name (in English/Pinyin), nationality, date of birth, email address, phone number, document type, document number, issuance date, document expiration date, and gender.

(5) Customer Service and Account Services

When you use functions such as online customer service, message feedback, password retrieval, and CMLink customer service, we need to collect and use your: photo and video information (including video content, video duration, sound), recording permission, location information, Carrier Name, mobile phone number, email address, order time, order number, order status, order amount, personal name, and detailed address information. If not provided, the corresponding customer service or account service functions cannot be used.

(6) Frequently Used Information Management

When you use the frequently used information management function to add or save frequent travelers (for booking day tour products, attraction tickets, hotels, flights, and train tickets) and frequent contacts (for quickly filling in contact information), we need to collect the information you actively provide:

• Traveler information: name, nationality, date of birth, gender, document type, document number, document expiration date
• Contact information: name, phone number, email address
  If not provided, the frequently used information management function cannot be used (but this does not affect your ability to manually enter information to complete bookings).

(7) Payment Service Based

When you use the payment function in this App, we need to read your payment software installation list so that you can choose the payment function more conveniently.

2. Purpose

The main purpose of our information collection is to provide you with a safe, smooth and efficient customized experience. Subject to your valid consent under applicable laws, we will collect and use, or authorize third-party service providers to collect and use on our behalf, your personal information with your permission or as necessary:

• Accept, process or transmit orders generated via our App, issue invoices to you or notify you of the order status;
• Provide you with product business functions or other services (as described when we collect information);
• Optimize user experience (enabling Single Sign-On access to partner platforms); Provide customer support and troubleshooting;
• Compare the accuracy of the information;
• Notify you of service updates and failures;
• Request feedback or participate in an online questionnaire survey;
• Resolve disputes;
• Verify your identity;
• Improve our software, services or websites;
• Plan and execute our marketing or promotional activities / offers and similar activities;
• Provide certain software, features and websites free of charge through advertising support;
• Protect your and our interests, especially including enforcing our Terms of Service and preventing and combating fraud;
• Review feedback and improve software, services or websites;
• Contact you and send messages regarding faults and service issues;
• Notify you by email, software or SMS of final claims information regarding your use of our software, products or websites, including claims of infringement of third - party rights;
• After you actively fill in and authorize, we will provide your necessary personal information to the service provider to ensure that you can use the service completely, including the following scenarios:

• Synchronize the order information to the service providers of air tickets, train tickets and hotels so that they can provide you with complete reservation services;
• Provide the order information to the physical goods supplier so that the supplier can accurately deliver the goods to the address you specify;
• Provide order information to tourism product suppliers so that they can provide you with complete reservation services.

3. How to use cookies and similar technologies

If you visit any of our websites, CMI may use cookies and similar technologies to store information about you and your preferences. Cookies are small text files that transfer to your device.

These technologies enable us to maintain your session information, remember your preferences, and provide continuous service across pages or sessions, thereby enhancing your user experience and website/App functionality. You have the right to control these technologies. You can clear all cookies and similar technology data saved on your device at any time, or adjust your acceptance level (e.g., accept only necessary cookies) through your browser or device settings, or choose to reject non-essential cookies and similar technologies. Please note that disabling certain cookies and similar technologies, especially strictly necessary ones, may result in some features of our website or App not functioning properly or a degraded user experience.

4. Information sharing, disclosure and transfer

Except as otherwise provided below, CMI will not sell, rent, trade or transfer any personal and/or traffic data or communications content without your affirmative consent, unless CMI is required to do so by applicable law or a government entity.

CMI may disclose personal information to respond to legal requirements, to enforce our legal rights or defend against claims, to protect CMI's interests, to combat fraud and to enforce our policies or to protect the rights, property or safety of any person.

CMI, CMI's local partners, or the carriers or companies facilitating your communications may provide personal information, content and/or traffic data to Appropriate judicial, law enforcement or government entities legally requesting such information. Subject to your affirmative consent (if CMI is required to obtain such consent under applicable law), your personal information may be provided to companies located outside of your region ("Region") to provide services to you, and these companies may be suppliers or affiliates of CMI. CMI will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under your Region.

5. Information Storage and Security

We will store your personal information during the period you are our customer or after you stop using our services, but only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We will strictly comply with applicable obligations and exceptions under relevant laws, and adopt appropriate technical and organizational measures to protect the personal information and traffic data we collect. Your personal information and traffic data will only be accessed by authorized employees or third parties, and will be retained only for as long as necessary to achieve the purposes of collection or directly related purposes, unless retention is required to comply with any applicable legal or contractual obligations.

Depending on the country or region where you are located, your personal information will be stored on the corresponding server node:

• Users in the European Economic Area and the United Kingdom: stored at the Frankfurt node in Germany;
• Users in Malaysia: stored at the Malaysia node;
• Users in the Asia-Pacific and other regions: stored at our headquarters node in the Hong Kong Special Administrative Region of China.

Data transmission to the above storage nodes will be carried out via dedicated encrypted lines to ensure security during transmission.

6. Your rights

You can access, correct, and delete your personal information in the course of using our products or services. The method for accessing, modifying, or deleting your information will depend on the specific services you use. When accessing, modifying, or deleting your personal information, we may ask you to authenticate your identity to ensure the security of your account.

7. Juvenile Information Protection

If you are a minor, we require you to ask your guardian to carefully read this Privacy Policy and to use our services or provide information to us only with the consent of your guardian.

If you are a parent or other guardian of a minor, please pay attention to whether the minor under your guardianship is using our services after obtaining your authorization and consent. If you have any questions regarding the personal information of the minor under your guardianship, please contact us through the contact information provided in this Privacy Policy.

8. Contact Us

If you have any questions, comments or suggestions regarding this Privacy Policy, or believe that our personal information processing practices have infringed your legitimate rights and interests, you may call the JegoTrip customer service hotline for consultation or feedback.

Company name: China Mobile International Limited

Registered Address: 30/F, Tower 1, Kowloon Trade Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong

If you have any questions, comments or suggestions regarding this policy or any personal information protection or privacy protection, please feel free to contact us by email at privacy@jegotrip.com.

中国移动国际有限公司（以下简称“我们”）作为JeogTrip的运营者，非常重视用户的隐私和个人信息安全保护，我们将按照法律法规要求，采取相应的安全保护措施，尽力保护您的个人信息安全可控。

我们希望通过《JegoTrip 隐私政策》（以下简称"本政策"）及其摘要，向您（以下简称"用户"）说明JeogTrip客户端（以下简称"本客户端"）如何收集、使用、存储和共享您的个人信息，以及您可以如何行使您的隐私权利。如您想了解我们可能收集和使用您个人信息的全部规则，请您查阅下方《JegoTrip 隐私政策》。

1. 信息收集

为确保您能正常使用本App的产品或服务，我们可能需要收集和使用关于您的以下信息。这些功能和服务是App实现基本功能所必需的权限。如果您拒绝提供，将影响基本功能的实现。

必要个人信息收集范围：

(1) 注册用户的手机号码或其他真实身份信息（App提供方提供多种选项供用户选择一种）。

(2) 旅行者的旅行目的地和旅行时间。

(3) 旅行者证件的姓名、类型和号码。

我们通过以下方式收集个人信息，包括但不限于：

(1) 您在注册账户、使用服务、参与活动或与我们互动时主动提供的信息。

(2) 您使用我们服务时，我们通过技术手段自动收集的信息。

(3) 通过合法渠道从第三方获取的信息。

当您使用本App时，我们将通过以下方式收集您主动提供或因使用服务而产生的信息，以向您提供服务并保障您的账户安全，您可以通过"账户 - 设置 - 收集个人信息明示清单"查看，或点击此处查阅。

(1) 基于登录

当您使用本App的注册、注销、短信验证码登录、自动登录功能时，为了保证登录服务正常运行，验证使用设备及登录身份的合法性和安全性，您需要提供Jegotrip用户名、手机号码、邮箱地址、登录凭证（密码或短信验证码）、头像、昵称、网络IP地址、UUID（仅限Android系统）、IDFV（仅限iOS系统）、网络类型、手机品牌，完成登录验证。

(2) eSIM 与 SIM 卡管理服务

当您使用本App提供的全球数据卡 eSIM 购买、激活、CMLink SIM 卡充值、查询、套餐变更、一卡多号管理服务时：

• 为向您提供全球数据卡eSIM服务，你需要提供手机号码、eSIM 标识符（ICCID），用于完成eSIM套餐的购买与激活。
• 为向您提供 SIM 卡的充值缴费和套餐管理服务，你需要提供您的手机号码，用于识别 SIM 卡绑定关系、完成对应服务操作。

(3) 交通与旅行服务

当您预订火车票、机票时，为完成机票购买与出票、旅客身份核验、行程通知及售后服务，根据预订方式的不同，您需要提供不同类型的信息。

• 预订火车票：您需要提供乘客姓名、性别、出生日期、电子邮件、国籍、手机号码、证件类型、证件号码、证件有效期。
• 预订机票：您需要提供乘客姓名、性别、出生日期、手机号码、地址（仅限美国/加拿大航线）、国籍、证件类型、证件号码、证件签发地、证件有效期。

(4) 旅行与生活服务

当您预订酒店、日游产品门票时，根据不同的服务类别，您可能需要提供不同类别的信息。

• 预订酒店：为完成酒店预订、入住确认及订单沟通，您需要提供姓名、手机号码、邮箱；
• 预订日游产品门票：为完成门票核验、入园核销、行程通知及满足景区 / 场馆身份与资质核验要求，您需要提供姓名（中文）、姓名（英文/拼音）、国籍、出生日期、电子邮件、电话号码、证件类型、证件号码、签发日期、证件有效期、性别。

(5) 客服与账号服务

您在使用在线客服、留言反馈、密码找回、CMLink客户服务等功能时，我们需要收集和使用您的：照片和视频信息（包括视频内容、视频时长、声音）、录音权限、位置信息、运营商名称、手机号码、邮箱、订单时间、订单编号、订单状态、订单金额、个人姓名、详细地址信息。若不提供，则无法使用对应的客服或账号服务功能。

(6) 常用信息管理

当您使用常用信息管理功能，添加或保存常用旅行人（用于预订日游产品门票、酒店、机票、火车票）和常用联系人（用于快速填充联系信息）时，我们需要收集您主动提供的：

• 旅行人信息：姓名、国籍、出生日期、性别、证件类型、证件号码、证件有效期
• 联系人信息：姓名、电话、邮箱

若不提供，则无法使用常用信息管理功能（但不影响您手动输入信息完成预订）。

(7) 基于支付服务

当您使用本App中的支付功能时，我们需要读取您的支付软件安装列表，以便您更方便地选择支付功能。

2. 目的

我们信息收集的主要目的是为您提供安全、顺畅和高效的定制化体验。根据您在适用法律下的有效同意，我们将在获得您许可或必要时收集和使用，或授权第三方服务提供商代表我们收集和使用您的个人信息：

• 接收、处理或传输通过我们App生成的订单，向您开具发票或通知您订单状态；
• 向您提供产品业务功能或其他服务（如我们收集信息时所述）；
• 优化用户体验（实现单点登录访问合作伙伴平台）；提供客户支持和故障排除；
• 比较信息的准确性；
• 通知您服务更新和故障；
• 请求反馈或参与在线问卷调查；
• 解决争议；
• 验证您的身份；
• 改进我们的软件、服务或网站；
• 规划和执行我们的营销或促销活动/优惠及类似活动；
• 通过广告支持免费提供某些软件、功能和网站；
• 保护您和我们的利益，特别是包括执行我们的服务条款以及预防和打击欺诈；
• 审查反馈并改进软件、服务或网站；
• 就故障和服务问题与您联系并发送消息；
• 通过电子邮件、软件或短信通知您关于您使用我们软件、产品或网站的最终索赔信息，包括侵犯第三方权利的索赔；
• 在您主动填写并授权后，我们将向服务提供商提供您必要的个人信息，以确保您可以完整使用服务，包括以下场景：
• 将订单信息同步给机票、火车票和酒店的服务提供商，以便他们为您提供完整的预订服务；
• 将订单信息提供给实体商品供应商，以便供应商将商品准确交付到您指定的地址；
• 将订单信息提供给旅游产品供应商，以便他们为您提供完整的预订服务。

3. 如何使用 Cookie 和类似技术

如果您访问我们的任何网站，CMI 可能会使用 Cookie 和类似技术来存储关于您和您的偏好的信息。Cookie 是传输到您设备的小型文本文件。

这些技术使我们能够维护您的会话信息、记住您的偏好，并在页面或会话之间提供连续服务，从而增强您的用户体验和网站/App 功能。您有权控制这些技术。您可以随时通过浏览器或设备设置清除设备上保存的所有 Cookie 和类似技术数据，或调整您的接受级别（例如，仅接受必要的 Cookie），或选择拒绝非必要的 Cookie 和类似技术。请注意，禁用某些 Cookie 和类似技术，尤其是严格必需的，可能会导致我们网站或 App 的某些功能无法正常工作或用户体验下降。

4. 信息共享、披露和转移

除下文另有规定外，未经您明确同意，CMI 不会出售、出租、交易或传输任何个人和/或流量数据或通信内容，除非 CMI 被适用法律或政府实体要求这样做。

CMI 可能会披露个人信息以遵守法律要求、执行我们的合法权利或针对索赔进行辩护、保护 CMI 的利益、打击欺诈以及执行我们的政策，或保护任何人的权利、财产或安全。

CMI、CMI 的本地合作伙伴，或为您提供通讯服务的运营商或公司，可能会向合法请求此类信息的适当司法、执法或政府实体提供个人信息、内容和/或流量数据。根据您的明确同意（如果 CMI 根据适用法律需要获得此类同意），您的个人信息可能会被提供给位于您所在区域（"区域"）以外的公司以向您提供服务，这些公司可能是 CMI 的供应商或关联公司。CMI 将采取措施确保您的个人数据继续获得至少与在您区域所提供的保护标准相当的保护。

5. 信息存储与安全

我们将在您作为我们客户期间或在您停止使用我们的服务后存储您的个人信息，但仅限于实现目的所需的时间或法律要求的时间。我们将严格执行相关法律下的适用义务和例外情况，并采取适当的技术和组织措施来保护我们收集的个人信息和流量数据。您的个人信息和流量数据将仅由授权员工或第三方访问，并且仅在为实现收集目的或直接相关目的所需的时间内保留，除非为遵守任何适用的法律或合同义务而需要保留个人信息和流量数据。

根据您所在的国家或地区，您的个人信息将存储于对应的服务器节点：

• 欧洲经济区及英国用户：存储于德国法兰克福节点；
• 马来西亚用户：存储于马来西亚节点；
• 亚太及其他地区用户：存储于中国香港总部节点。

数据传输均通过加密专线进行，以保障安全。

6. 您的权利

您可以在使用我们的产品或服务的过程中，访问、更正和删除您的个人信息。您访问、修改和删除信息的方式将取决于您使用的具体服务。在访问、修改和删除您的个人信息时，我们可能会要求您进行身份验证，以保证账户安全。

7. 未成年人信息保护

如您是未成年人，我们要求您请您的监护人仔细阅读本隐私政策，并在征得您监护人同意的前提下使用我们的服务或向我们提供信息。

若您是未成年人的父母或其他监护人，请您关注您监护的未成年人是否是在取得您的授权同意之后使用我们的服务。如您对您所监护的未成年人的个人信息有疑问，请通过本隐私政策中的联系方式与我们联系。

8. 联系我们

如果您对本隐私政策有任何疑问、意见或建议，或者认为我们的个人信息处理行为侵害了您的合法权益，您可以拨打 JegoTrip 客服热线进行咨询或反馈。

公司名称：中国移动国际有限公司

注册地址：香港新界葵涌葵昌路51号九龙贸易中心1座30楼

如果您对本政策或任何个人信息保护或隐私保护有任何疑问、意见或建议，请随时通过电子邮件 privacy@jegotrip.com 与我们联系。

China Mobile International Limited (di seguito "noi"), in qualità di operatore di JegoTrip, attribuisce grande importanza alla privacy e alla sicurezza delle informazioni personali degli utenti. In conformità con leggi e regolamenti applicabili, adottiamo misure di sicurezza adeguate per proteggere i dati personali degli utenti.

Questa politica, insieme alla Informativa sulla privacy di JegoTrip, intende spiegare all'utente (di seguito "Utente") come il client JegoTrip raccoglie, utilizza, archivia e condivide le informazioni personali, e come l'utente può esercitare i propri diritti in materia di privacy. Per informazioni complete sulle regole di raccolta e utilizzo dei dati personali, consultare l'Informativa completa di JegoTrip.

1. Raccolta delle informazioni

Per consentire il corretto utilizzo dei prodotti o servizi dell'app, potremmo raccogliere e utilizzare le seguenti informazioni. Queste informazioni sono necessarie per le funzioni di base dell'app; il rifiuto di fornirle può limitarne l'utilizzo.

Informazioni personali necessarie:

(1) Numero di cellulare dell'utente o altre informazioni di identificazione reale.

(2) Destinazione e date di viaggio.

(3) Nome, tipo e numero del documento dei viaggiatori.

Modalità di raccolta:

(1) Informazioni fornite attivamente dall'utente durante registrazione, utilizzo del servizio o interazione con noi.

(2) Informazioni raccolte automaticamente durante l'uso dei servizi tramite mezzi tecnici.

(3) Informazioni ottenute da terze parti attraverso canali legittimi.

Esempi specifici di raccolta:

(1) Login e gestione account:Nome utente, telefono, email, avatar, nickname; raccolta automatica di IP, UUID (Android), IDFV (iOS), tipo di rete e marca del dispositivo per sicurezza.

(2) Servizi eSIM e SIM:Numero di telefono, identificatore eSIM (ICCID) per attivazione pacchetti e gestione servizi.

(3) Trasporti e viaggi:Prenotazioni di biglietti treno/volo, informazioni personali del passeggero (nome, sesso, data di nascita, email, nazionalità, numero di telefono, tipo e numero documento).

(4) Servizi turistici e di intrattenimento:Prenotazioni tour giornalieri, biglietti, ecc.

(5) Servizio clienti e account:foto/video, audio, posizione, operatore, telefono, email, dettagli ordine, nome e indirizzo completo.

(6) Gestione informazioni frequenti:nome, nazionalità, data di nascita, sesso, tipo e numero documento, scadenza documento (viaggiatore); nome, telefono, email (contatto).

(7) Servizi di pagamento:accesso alla lista delle app di pagamento per facilitare la scelta del metodo di pagamento.

2. Finalità della raccolta

Le informazioni vengono raccolte principalmente per offrire un'esperienza sicura, fluida e personalizzata. Con il tuo consenso, o se necessario per legge, le informazioni possono essere raccolte e utilizzate da noi o da fornitori di servizi terzi per conto nostro per:

• Gestire ordini, fatturazione e notifiche.
• Fornire servizi, supporto clienti e risoluzione problemi.
• Migliorare l'esperienza utente, ottimizzare software e servizi.
• Eseguire attività di marketing e promozionali.
• Protezione dai rischi, frodi e violazioni.
• Sincronizzazione dei dati con fornitori di voli, treni, hotel e prodotti fisici per completare le prenotazioni e consegne.

3. Cookie e tecnologie simili

Utilizziamo cookie e tecnologie simili per memorizzare informazioni sull'utente e le sue preferenze, mantenere sessioni attive e migliorare l'esperienza utente. È possibile gestire, rifiutare o eliminare i cookie attraverso le impostazioni del browser o del dispositivo. Alcune funzionalità dell'app o del sito potrebbero non funzionare correttamente se i cookie essenziali vengono disabilitati.

4. Condivisione e trasferimento delle informazioni

Salvo diversa indicazione, CMI non venderà, noleggerà o trasferirà dati personali senza consenso esplicito, salvo obblighi di legge. Le informazioni possono essere condivise con autorità legali, partner o fornitori di servizi per fornire i servizi richiesti, nel rispetto di standard di sicurezza equivalenti a quelli della regione dell'utente.

5. Archiviazione e sicurezza

Le informazioni personali saranno conservate durante l'uso dei nostri servizi o per il tempo necessario a scopi legittimi o richiesti dalla legge. L'accesso è limitato a personale autorizzato o terze parti contrattualmente vincolate.

I dati sono archiviati sui server di Hong Kong, forniti da Alibaba Cloud Computing Limited.

6. Diritti dell'utente

L'utente può accedere, correggere ed eliminare i propri dati personali secondo il servizio utilizzato. Potrebbe essere richiesta l'autenticazione per garantire la sicurezza dell'account.

7. Protezione dei minori

Gli utenti minorenni devono utilizzare i servizi con il consenso del tutore. I tutori sono invitati a monitorare l'uso dei servizi da parte dei minori sotto la loro responsabilità.

8. Contatti

Per domande o feedback sulla privacy, contattare JegoTrip:

Telefono: hotline del servizio clienti JegoTrip

Email: privacy@jegotrip.com

Società: China Mobile International Limited

Indirizzo registrato: 30th Floor, Block 1, Kowloon Trade Centre, 51 Kwai Cheong Road, Kwai Chung, Nuovi Territori, Hong Kong