Release Date: September 30, 2025
Updated on September 30, 2025
Effective Date: September 30, 2025
This mobile application ("App" or "JegoTrip" ) is operated by China Mobile International Limited. This Privacy Policy ("Policy") sets out the basis which by China Mobile International Limited ("CMI", "we", "us" or "our") may collect, use, disclose or otherwise process personal data of users in accordance with relevant personal data protection legislations and regulations. This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes. Your use of the App, including your purchase of our goods and services through the App's website, is subject to the App Terms and Conditions. By using the App, you accept the App Terms and Conditions and agree to be bound by them. You should also ensure that all persons accessing this App and/or our website through your Internet connection are aware of and bound by the website Terms and Conditions. We may update the website Terms and Conditions from time to time. When we post changes to the App Terms and Conditions, we will update the "Last Revised" date at the beginning. Please read the App Terms and Conditions carefully and come back regularly. The App Terms and Conditions may be translated into other languages for reference. If there is any inconsistency or conflict between the English version of the App Terms and Conditions and other versions, the English version shall prevail.
To provide you with services, we may collect information on the premise of your consent. We will not collect information prohibited by laws and regulations. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
To ensure that you can use the products or services of this App normally, we may need to collect and use the following information about you. These functions and services are necessary permissions for the App to implement basic functions. If you refuse to provide them, the implementation of basic functions will be affected.
Scope of necessary personal information collection:
We collect personal information in the following ways, including but not limited to:
When you use this App, we will collect information that you actively provide or that is generated as a result of using the service in the following ways to provide you with the service and ensure the security of your account:
When you use the registration, cancellation, SMS verification code login, automatic login function of this App, or change the binding relationship of third - party accounts, in order to ensure the security of your personal account and avoid potential risks to your personal property and funds, We will collect your network IP, device number, network type, and mobile phone brand information each time the App is launched to determine whether your personal account is being used on a commonly used device.
When you book a train ticket, you will be required to provide different types of information depending on the method. You need to provide your passenger name, gender, date of birth, email, nationality, phone number, ID type, and ID number.
When you book a ticket for a day tour product, you may need to provide different categories of information according to the different service categories. This information includes name (Chinese), name (English/pinyin), nationality, date of birth, email, phone number, id type, id number, date of issue, valid until, gender.
When ordering VIP lounge services and other benefit products, depending on the specific product, you may need to provide your phone number so that the service provider can contact you as needed to fulfil the service or to receive notifications.
When you use the payment function in this App, we need to read your payment software installation list so that you can choose the payment function more conveniently.
To improve your experience, we may collect and use your personal information based on the following permissions of your mobile device operating system. If you do not provide the following information, you can still use our other products and services.
To enable location-based features including automated city selection, mapping services, and personalized recommendations, we collect your precise or approximate location data. This allows us to: (1) identify your location to automatically select your current city, eliminating manual input; (2) recommend region-specific products/services; and (3) provide mapping functions such as precise positioning, search, route planning, and navigation through geolocation technology;
Camera - based functions for taking photos, recording videos and authentication: You can use this function to post personal status updates or posts with pictures or videos, use our photo translation and customer service functions;
Uploading and saving photos based on photo album, pictures and media library: You can use this function to post personal dynamics or posts with pictures or videos, use our photo translation and customer service functions;
Storage function based on external memory (SD card): You can use this function to expand the storage space for App data;
External link continue to access function based on clipboard, if you have viewed our page in other third-party Apps before using the App, you can use this function to continue viewing the page on the App;
Microphone-based recording function: You can use this function to make voice calls, translate voice into text, and send voice information in customer service consultations.
For day tour ticket purchases: in certain special circumstances (including specific ticket types such as child tickets, youth tickets, etc.), and for specific requirements of certain day tour facilities (like roller coasters), you may also need to provide corresponding height and weight information.
These functions may require you to enable access to your device's location, camera, photo album, external storage, address book, microphone, etc. You can find the App details in your device settings, click on the permissions to view the status of the above permissions, and decide to enable or disable these permissions at any time.
Please note that by enabling these permissions, you authorize us to collect and use your personal information for the purpose of providing the above functions. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you. By disabling these permissions, you will be deemed to have withdrawn your consent, and we will no longer collect or use your personal information, and will not be able to provide you with the above functions. Your decision to disable permissions will not affect the processing of personal information that has been carried out based on your previous authorization.
Within the scope of your authorization and consent, we will obtain your personal information legally obtained and held by our affiliated companies and business partners. For example, when you make a reservation through the websites or mobile applications of our affiliated companies or business partners, the reservation information you provide to them may be transferred to us so that we can process your reservation and ensure that your reservation is successful.
For the basic need of providing services and functions, we will collect necessary personal information each time you use specific services and functions (refer to (2) Situations where you can choose to provide personal information).
To ensure the security of your personal account and mitigate potential risks to personal property and financial security, we will collect information about your mobile device model and manufacturer to determine whether your personal account is being used on a commonly used device.
In the process of providing services to you, we may use software service toolkits (SDKs) provided by third-party service providers with corresponding business qualifications and capabilities to provide services to you. These SDKs may collect your necessary information by third-party service providers. If you do not provide this information, you will not be able to use such services. We will evaluate the legality, legitimacy and necessity of the above third parties' collection of your personal information and require them to protect your personal information in accordance with applicable laws. You can view the list of currently used SDKs through "Account - Settings - Third-Party Information Sharing List" and query the detailed content of SDKs through the Appendix of the Privacy Policy.
We may adjust the SDKs we use to provide you with more services, maintain the stability and quality of our services, or upgrade the functions of the App. The personal information shared with relevant third parties may also change due to changes in applicable laws, App version updates, or other reasons. In the above cases, we will timely update the third-party information sharing list and the Appendices to this Privacy Policy.
Please understand that the services we provide to you may be updated and developed. If you use other services not covered in the foregoing description, when we need to collect your information based on such services, we will separately explain to you the scope and purpose of information collection through page prompts, interactive processes, agreement provisions or amendments to this Policy, and obtain your consent.
You are not obliged to provide us with your personal information. However, in certain service scenarios, if you do not provide us with the personal information necessary for the product or service, we may not be able to provide you with the required product or service.
We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing us in writing or via email at the contact details provided below.
The main purpose of our information collection is to provide you with a safe, smooth and efficient customized experience. Subject to your valid consent under applicable laws, we will collect and use, or authorize third-party service providers to collect and use on our behalf, your personal information with your permission or as necessary:
After you actively fill in and authorize, we will provide your necessary personal information to the service provider to ensure that you can use the service completely, including the following scenarios:
If you visit any of our websites, CMI may use cookies and similar technologies to store information about you and your preferences. Cookies are small text files that transfer to your device.
These technologies enable us to maintain your session information, remember your preferences, and provide continuous service across pages or sessions, thereby enhancing your user experience and website/App functionality. You have the right to control these technologies. You can clear all cookies and similar technology data saved on your device at any time, or adjust your acceptance level (e.g., accept only necessary cookies) through your browser or device settings, or choose to reject non-essential cookies and similar technologies. Please note that disabling certain cookies and similar technologies, especially strictly necessary ones, may result in some features of our website or App not functioning properly or a degraded user experience.
Cookies contain information about you and your preferences. For example, if you query rates and availability, the website may create a cookie containing the details you entered. Or it may only contain a record of which pages within the website you visited to help the website customize the view for you the next time you visit. Only information you provide or choices you make while visiting the website can be stored in a cookie. For example, the website cannot determine your email address unless you choose to enter it. Allowing a website to create a cookie does not give that website or any other website access to the rest of your device, and only the website that created the cookie can read it.
We use cookies and similar technologies to collect and use cookies and similar technologies for user experience, data analysis or security reasons:
You can go to the "Account", click the "Settings" icon in the upper right corner, select "Clear Cache" to remove all cookies stored on the device, or modify your cookie preferences or reject our cookies based on your needs. Please note that these adjustments may result in an inability to fully experience services or features that rely on cookies.
Except as otherwise provided below, CMI will not sell, rent, trade or transfer any personal and/or traffic data or communications content without your affirmative consent, unless CMI is required to do so by applicable law or a government entity.
CMI may disclose personal information to respond to legal requirements, to enforce our legal rights or defend against claims, to protect CMI's interests, to combat fraud and to enforce our policies or to protect the rights, property or safety of any person.
CMI, CMI's local partners, or the carriers or companies facilitating your communications may provide personal information, content and/or traffic data to Appropriate judicial, law enforcement or government entities legally requesting such information. Subject to your affirmative consent (if CMI is required to obtain such consent under applicable law), your personal information may be provided to companies located outside of your region ("Region") to provide services to you, and these companies may be suppliers or affiliates of CMI. CMI will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under your Region. The circumstances under which we may share and disclose information include the following:
This website may contain links that may cause you to leave this website and / or be taken to other third -- party websites. You should note that any personal information you provide to these third - party websites is not governed by this Privacy Policy. We do not monitor or investigate such external websites. Therefore, JegoTrip shall not be liable for any loss, damage, cost or expense suffered or incurred by you as a result of providing or allowing such third - party websites to obtain personal information or other materials. You are advised to read the privacy policy or statement of such external websites before using them.
We will store your personal information during the period when you are our customer or after you have stopped using our services, but only for as long as necessary to fulfil the purpose or as required by law. We will strictly enforce the applicable obligations and exceptions under relevant laws and take appropriate organizational and technical measures to protect the personal information and traffic data we collect. Your personal information and traffic data will only be accessed by authorized employees or third parties and will only be retained for as long as necessary to fulfil the purpose for which it was collected or a directly related purpose, unless personal information and traffic data are also retained to comply with any applicable legal or contractual obligations.
In order to provide you with products or services, you agree to the transfer of your personal information data to our headquarters in Hong Kong, China, including the personal information mentioned in this section (the purposes for the collection and use of such information can be referred to in "1. Information Collection" of this Privacy Policy).
| Company Name | Company Address | Remarks |
|---|---|---|
| China Mobile International Limited | 30/F, Tower 1, Kowloon Trade Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong | Personal information will be stored and processed on servers located in the Hong Kong Special Administrative Region of China |
Since our servers are located in the Hong Kong Special Administrative Region of China, your personal information will be transferred to these servers (which are cloud servers provided by Alibaba Cloud Computing Co., Ltd.) for storage, including the following personal information (for the purpose of collecting and using this information, please refer to the section "1. Information Collection" of this Privacy Policy):
Please rest assured that the information transmission process will be carried out through an encrypted dedicated line to ensure its security.
Depending on the necessity of providing complete services, after you have voluntarily filled in and authorized, your personal information may be transferred to the servers of our third-party service providers for the purpose of providing you with complete reservation services and will be processed and stored by the servers of our third-party service providers (such servers may be located outside the Region), including: order information and personal information you voluntarily provide, including traveller/contact name (Chinese/English), mobile phone number, address, identity document information, nationality, email, date of birth, gender.
JegoTrip will make reasonable efforts to maintain Appropriate physical, electronic and organizational procedures to ensure that your personal information and other data are handled securely and in accordance with this Privacy Policy. The Company will also prevent such data from unauthorized access, unauthorized changes, disclosure or destruction.
After receiving your information, we will use strict procedures and security features to prevent unauthorized access. However, we do not claim, guarantee or promise that your personal information will always be secure. If we have fulfilled our obligations, we will not be liable for any loss, damage, cost or expense you may suffer or incur as a result of unauthorized access or use of your personal information.
JegoTrip will delete your stored personal information within three working days after receiving your request to cancel your account, unless the retention period needs to be extended or the permission of the competent authority is required or the competent authority is assisted in the inquiry.
We may use automated scanning in instant messages to identify URLs that have previously been flagged as junk email, fraud, or phishing. We reserve the right to block, prevent delivery of, or remove links in such messages.
During your use of our App, in order to allow you to access and manage your personal information more conveniently and protect your rights as the subject of personal information, you can refer to the following guidelines for operations.
After logging in to the App, you can manage your personal information via the following paths:
Except as otherwise provided by laws and regulations, you may request us to delete your personal information under the following circumstances, and we will respond to your request in a timely manner:
If the retention period stipulated by laws and administrative regulations has not expired, or if it is technically difficult to delete personal information, we will stop processing your personal information except for storage and taking necessary security protection measures.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations or these entities have obtained your independent authorization.
You can change the scope of your authorization for us to continue collecting personal information or withdraw your personal information by deleting your personal information or changing the device system settings. You can also withdraw all authorizations for us to continue collecting your personal information by cancelling your account.
You can withdraw the permissions in the system settings of your mobile phone or device. The specific path is as follows:
There may be differences among mobile phone models and systems. If you encounter any problems during the process of exercising your right to object, please contact us (see the "Contact Us" section of this Policy) for assistance.
If you no longer wish to use our services and need to withdraw all your authorizations for this Policy, you can do so by cancelling your account: After logging in to the App, go to "Account" - "Account Management" - "Delete Account", and follow the instructions to complete the operation.
If you no longer use the JegoTrip products and services and do not wish to retain your JegoTrip account, you may Apply for account deletion.
Application for cancellation: After logging in to the App, you can find this function in "Account" - "Account Management" - "Delete Account", and follow the process to operate; you can also directly contact customer service to apply for deletion of the account.
Please note that in order to protect the interests of users, after the user Applies for cancellation, the system will check whether the user's order has ended and give the user a prompt. If there is an outstanding order, the user needs to end the order (cancel, unsubscribe or use up) before performing the deletion operation.
If there is no such situation, the deletion will be processed immediately and the user will be notified.
You may contact us as described in the "Contact Us" section of this Policy to request a copy of the information you have generated on our website. In accordance with relevant laws and regulations, you may request us to transfer your personal information to a third party of your choice, we will provide you with the means to effect such transfer.
Unless the deceased user has made other arrangements during his/her lifetime, we guarantee that the close relatives of the deceased user have the right to consult, copy, correct and delete the relevant personal information of the deceased user for their own legitimate and just interests. The specific response methods shall be implemented with reference to the above rules.
If you are unable to access, copy, correct, supplement, transfer or delete your personal information through the above methods, or if you need to access, copy, correct, supplement, transfer or delete other personal information generated when you use our services, or if you believe that we have violated any laws and regulations or the agreement with you regarding personal information processing, you can contact us through this policy to communicate with us. To ensure security, we may need to verify your identity. We will respond to your request within 15 working days after receiving your feedback and verifying your identity.
In addition, according to relevant laws, regulations and regulatory requirements, we will not be able to respond to your request in the following circumstances:
We will not charge you for reasonable requests, but we may charge a reasonable fee for repeated or excessive requests. We may decline requests that are unduly repetitive, require disproportionate technical effort (for example, the development of a new system or the fundamental change of an existing practice), risk the privacy of others, or would be extremely impractical (for example, requests concerning information stored on backup tapes).
(1)We expect parents or guardians to guide juveniles in using our services. Juveniles may not register for the App without the consent of their guardians. We will only use and disclose juveniles' personal information where permitted by applicable law or necessary to protect juveniles. We will protect the confidentiality and security of juveniles' information in accordance with applicable law.
(2)If you are a Juvenile, please ask your guardian to read this Privacy Policy. Your use of the App indicates that you have obtained the consent of your parents or other guardians to use our services or provide us with your personal information. In some jurisdictions, personal information of Juveniles is considered sensitive data under applicable laws. We will only process your personal information with the express authorization and consent of your parents or other guardians and as permitted by applicable laws and as necessary to protect your rights and interests. The specific types and rules for processing information will strictly comply with the relevant provisions of this Privacy Policy regarding personal information. If your guardian does not agree for you to use the services of JegoTrip or for JegoTrip to process your personal information in accordance with this Privacy Policy, please immediately stop using the services of JegoTrip and notify us in a timely manner so that we can take appropriate measures.
(3)If you are the parent or other guardian of a Juvenile, and you have any questions about the processing of the personal information of the Juvenile under your guardianship, please contact us through the contact information in this Privacy Policy.
We may revise this Privacy Policy from time to time without any prior notice. When we revise this Privacy Policy, we will update the "Last Updated" date at the bottom of this Privacy Policy. If there are material changes to this Privacy Policy or to how we will use your personal information, we will notify you of the updated Privacy Policy by means of a pop-up window in the App and seek your consent again before you use the JegoTrip App. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Material changes include the following scenarios:
If you have any questions, comments or suggestions regarding this Privacy Policy, or believe that our personal information processing practices have infringed your legitimate rights and interests, you may call the JegoTrip customer service hotline for consultation or feedback.
Company name: China Mobile International Limited
Registered Address: 30/F, Tower 1, Kowloon Trade Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong
If you have any questions, comments or suggestions regarding this policy or any personal information protection or privacy protection, please feel free to contact us by email at privacy@jegotrip.com.
We will reply within 15 business days.
Please read this Privacy Policy carefully before clicking "Agree" to ensure that you fully understand the meaning of its content and the corresponding legal consequences. By clicking "Agree", you are deemed to have accepted this Privacy Policy, and we will legally use and protect your personal information in accordance with applicable laws and this Privacy Policy.
Instructions for App to call third - party SDK
(Android system)
Instructions for App to call third - party SDK
(iOS system)
发布日期:2025年9月30日
更新日期:2025年9月30日
生效日期:2025年9月30日
本移动应用程序(简称"App"或"JegoTrip")由中国移动国际有限公司运营。本隐私政策(简称"政策")阐述了 China Mobile International Limited("CMI"、"我们"或"我们的")可能根据相关个人资料保护法律法规收集、使用、披露或以其他方式处理用户个人数据的基础。本政策适用于我们拥有或控制的个人数据,包括我们委托用以为我们收集、使用、披露或处理个人数据的组织所持有的个人数据。您使用本App,包括通过App网站购买我们的商品和服务,均受App条款与条件的约束。通过使用本App,您即接受App条款与条件并同意受其约束。您还应确保通过您的互联网连接访问本App和/或我们网站的所有人员知晓并遵守网站条款与条件。我们可能会不时更新网站条款与条件。当我们对App条款与条件进行更改时,我们将更新顶部的"最后修订"日期。请仔细阅读App条款与条件并定期回来查看。App条款与条件可能会被翻译成其他语言以供参考。如果英文版本的App条款与条件与其他版本存在任何不一致或冲突,应以英文版本为准。
为了向您提供服务,我们可能在您同意的前提下收集信息。我们不会收集法律法规禁止的信息。在收集任何额外的个人数据以及将您的个人数据用于未向您通知的目的之前,我们将征求您的同意(除非法律允许或授权)。
为确保您能正常使用本App的产品或服务,我们可能需要收集和使用关于您的以下信息。这些功能和服务是App实现基本功能所必需的权限。如果您拒绝提供,将影响基本功能的实现。
必要个人信息收集范围:
我们通过以下方式收集个人信息,包括但不限于:
当您使用本App时,我们将通过以下方式收集您主动提供或因使用服务而产生的信息,以向您提供服务并保障您的账户安全:
为提升您的体验,我们可能基于您移动设备操作系统的以下权限收集和使用您的个人信息。如果您不提供以下信息,您仍然可以使用我们的其他产品和服务。
为实现基于位置的功能,包括自动城市选择、地图服务和个性化推荐,我们收集您的精确或大致位置数据。这使我们能够:(1) 识别您的位置以自动选择您当前所在城市,省去手动输入;(2) 推荐特定区域的产品/服务;以及 (3) 通过地理定位技术提供精确的定位、搜索、路线规划和导航等地图功能;
基于摄像头的拍照、录制视频和认证功能:您可以使用此功能发布带图片或视频的个人状态更新或帖子,使用我们的图片翻译和客服功能;
基于相册、图片和媒体库的上传和保存照片功能:您可以使用此功能发布带图片或视频的个人动态或帖子,使用我们的图片翻译和客服功能;
基于外部存储器(SD卡)的存储功能:您可以使用此功能扩展App数据的存储空间;
基于剪贴板的外部链接继续访问功能:如果您在使用App之前曾在其他第三方App中查看过我们的页面,您可以使用此功能在App上继续查看该页面;
基于麦克风的录音功能:您可以使用此功能进行语音通话、将语音翻译成文本,以及在客服咨询中发送语音信息。
对于日游门票购买:在某些特殊情况下(包括特定票种,如儿童票、青年票等),以及为满足某些一日游设施(如过山车)的特定要求,您可能还需要提供相应的身高和体重信息。
这些功能可能需要您启用对设备位置、摄像头、相册、外部存储、通讯录、麦克风等的访问权限。您可以在设备设置中找到App详情,点击权限查看上述权限的状态,并随时决定启用或禁用这些权限。
请注意,通过启用这些权限,您即授权我们为提供上述功能之目的收集和使用您的个人信息。您为个人数据的收集、使用和披露所提供的同意将保持有效,直至您撤回该同意。通过禁用这些权限,您将被视为已撤回同意,我们将不再收集或使用您的个人信息,并且无法再向您提供上述功能。您禁用权限的决定不会影响基于您先前授权已进行的个人信息处理。
在您授权和同意的范围内,我们将从我们的关联公司和业务合作伙伴处获取其合法获取并持有的您的个人信息。例如,当您通过我们的关联公司或业务合作伙伴的网站或移动应用进行预订时,您提供给他们的预订信息可能会转移给我们,以便我们处理您的预订并确保预订成功。
为提供服务和功能的基本需要,我们将在您每次使用特定服务和功能时收集必要的个人信息(参照"(2)您可以选择提供个人信息的情形")。
为确保您的个人账户安全,降低个人财产和财务安全的潜在风险,我们将收集您的移动设备型号和制造商信息,以判断您的个人账户是否在常用设备上使用。
在向您提供服务的过程中,我们可能会使用由具备相应业务资质和能力的第三方服务提供商提供的软件服务工具包(SDK)来为您提供服务。这些SDK可能会由第三方服务提供商收集您的必要信息。如果您不提供此信息,您将无法使用此类服务。我们将评估上述第三方收集您个人信息的合法性、正当性和必要性,并要求他们按照适用法律保护您的个人信息。您可以通过"账户 - 设置 - 第三方信息共享清单"查看当前使用的SDK列表,并通过隐私政策的附录查询SDK的详细内容。
我们可能会调整所使用的SDK,以便为您提供更多服务、维护我们服务的稳定性和质量,或升级App功能。因适用法律变更、App版本更新或其他原因,与相关第三方共享的个人信息也可能发生变化。在上述情况下,我们将及时更新第三方信息共享列表和本隐私政策的附录。
请理解,我们向您提供的服务可能会不断更新和发展。如果您使用了前述说明中未涵盖的其他服务,当我们需要基于此类服务收集您的信息时,我们将通过页面提示、交互流程、协议约定或本政策的修订等方式,单独向您说明信息收集的范围和目的,并取得您的同意。
您没有义务向我们提供您的个人信息。但在某些服务场景下,如果您不向我们提供产品或服务所必需的个人信息,我们可能无法向您提供所需的产品或服务。
我们通常依赖您(或您的授权代表)提供的个人数据。为确保您的个人数据是当前、完整和准确的,如果您的个人数据发生变化,请通过下文提供的联系方式以书面形式或通过电子邮件通知我们。
我们信息收集的主要目的是为您提供安全、顺畅和高效的定制化体验。根据您在适用法律下的有效同意,我们将在获得您许可或必要时收集和使用,或授权第三方服务提供商代表我们收集和使用您的个人信息:
如果您访问我们的任何网站,CMI 可能会使用 Cookie 和类似技术来存储关于您和您的偏好的信息。Cookie 是传输到您设备的小型文本文件。
这些技术使我们能够维护您的会话信息、记住您的偏好,并在页面或会话之间提供连续服务,从而增强您的用户体验和网站/App 功能。您有权控制这些技术。您可以随时通过浏览器或设备设置清除设备上保存的所有 Cookie 和类似技术数据,或调整您的接受级别(例如,仅接受必要的 Cookie),或选择拒绝非必要的 Cookie 和类似技术。请注意,禁用某些 Cookie 和类似技术,尤其是严格必需的,可能会导致我们网站或 App 的某些功能无法正常工作或用户体验下降。
Cookie 包含有关您和您的偏好的信息。例如,如果您查询费率和可用性,网站可能会创建一个包含您输入详情的 Cookie。或者它可能仅包含您在网站内访问过的页面记录,以帮助网站在您下次访问时为您自定义视图。只有您在访问网站时提供的信息或做出的选择才能存储在 Cookie 中。例如,网站无法确定您的电子邮件地址,除非您选择输入。允许网站创建 Cookie 并不会授予该网站或任何其他网站访问您设备其余部分的权限,并且只有创建 Cookie 的网站才能读取它。
我们使用 Cookie 和类似技术出于用户体验、数据分析或安全原因收集和使用 Cookie 和类似技术:
为了给用户提供更好的体验,我们将收集用户在 App 内的行为以改进 App 流程。
您可以前往"我的",点击右上角的"设置"图标,选择"清除缓存"以移除设备上存储的所有 Cookie,或根据需要修改您的 Cookie 偏好设置或拒绝我们的 Cookie。请注意,这些调整可能导致无法完全体验依赖于 Cookie 的服务或功能。
除下文另有规定外,未经您明确同意,CMI 不会出售、出租、交易或传输任何个人和/或流量数据或通信内容,除非 CMI 被适用法律或政府实体要求这样做。
CMI 可能会披露个人信息以遵守法律要求、执行我们的合法权利或针对索赔进行辩护、保护 CMI 的利益、打击欺诈以及执行我们的政策,或保护任何人的权利、财产或安全。
CMI、CMI 的本地合作伙伴,或为您提供通讯服务的运营商或公司,可能会向合法请求此类信息的适当司法、执法或政府实体提供个人信息、内容和/或流量数据。根据您的明确同意(如果 CMI 根据适用法律需要获得此类同意),您的个人信息可能会被提供给位于您所在区域("区域")以外的公司以向您提供服务,这些公司可能是 CMI 的供应商或关联公司。CMI 将采取措施确保您的个人数据继续获得至少与在您区域所提供的保护标准相当的保护。我们可能共享和披露信息的情形包括以下:
本网站可能包含链接,可能导致您离开本网站和/或被引导至其他第三方网站。您应注意,您向这些第三方网站提供的任何个人信息不受本隐私政策的约束。我们不对此外部网站进行监控或调查。因此,对于因您提供或允许此类第三方网站获取个人信息或其他材料而遭受或产生的任何损失、损害、成本或费用,JegoTrip 不承担任何责任。建议您在使用此类外部网站前阅读其隐私政策或声明。
我们将在您作为我们客户期间或在您停止使用我们的服务后存储您的个人信息,但仅限于实现目的所需的时间或法律要求的时间。我们将严格执行相关法律下的适用义务和例外情况,并采取适当的技术和组织措施来保护我们收集的个人信息和流量数据。您的个人信息和流量数据将仅由授权员工或第三方访问,并且仅在为实现收集目的或直接相关目的所需的时间内保留,除非为遵守任何适用的法律或合同义务而需要保留个人信息和流量数据。
为了向您提供产品或服务,您同意将您的个人信息数据传输至我们位于中国香港的总部,包括本节提到的个人信息(此类信息的收集和使用目的可参考本隐私政策"1. 信息收集")。
| 公司名称 | 公司地址 | 备注 |
|---|---|---|
| 中国移动国际有限公司 | 香港新界葵涌葵昌路51号九龙贸易中心1座30楼 | 个人信息将存储和处理于位于中国香港特别行政区的服务器上 |
由于我们的服务器位于中国香港特别行政区,您的个人信息将被传输到这些服务器(这些服务器是由阿里云计算有限公司提供的云服务器)进行存储,包括以下个人信息(关于收集和使用此信息的目的,请参考本隐私政策"1. 信息收集"部分):
请放心,信息传输过程将通过加密专线进行,以确保其安全。
根据提供完整服务的必要性,在您主动填写并授权后,您的个人信息可能会转移至我们第三方服务提供商的服务器,以便为您提供完整的预订服务,并将由我们的第三方服务提供商的服务器进行处理和存储(此类服务器可能位于区域之外),包括:您自愿提供的订单信息和个人信息,包括旅行者/联系人姓名(中文/英文)、手机号码、地址、身份文件信息、国籍、电子邮件、出生日期、性别。
JegoTrip 将做出合理努力,维持适当的物理、电子和组织程序,以确保您的个人信息和其他数据得到安全处理并符合本隐私政策。公司还将防止此类数据受到未经授权的访问、未经授权的更改、披露或破坏。
在收到您的信息后,我们将使用严格的程序和安全功能来防止未经授权的访问。但是,我们不声明、保证或承诺您的个人信息将始终安全。如果我们已履行我们的义务,对于因未经授权访问或使用您的个人信息而可能使您遭受或产生的任何损失、损害、成本或费用,我们将不承担责任。
JegoTrip 将在收到您注销账户请求后的三个工作日内删除您存储的个人信息,除非需要延长保留期或需要主管当局的许可或协助主管当局进行查询。
我们可能在即时消息中使用自动扫描来识别先前被标记为垃圾邮件、欺诈或网络钓鱼的 URL。我们保留阻止、阻止传送或删除此类消息中链接的权利。
在您使用我们 App 期间,为了让您更方便地访问和管理您的个人信息,并保护您作为个人信息主体的权利,您可以参考以下操作指南。
登录 App 后,您可以通过以下路径管理您的个人信息:
除法律法规另有规定外,在以下情况下,您可以要求我们删除您的个人信息,我们将及时响应您的请求:
如果法律、行政法规规定的保存期限未届满,或者删除个人信息从技术上难以实现的,我们将停止除存储和采取必要的安全保护措施之外的处理。
如果我们决定响应您的删除请求,我们还将同时通知从我们处获得您个人信息的实体及时删除,除非法律法规另有规定,或者这些实体已获得您的独立授权。
您可以通过删除个人信息或更改设备系统设置,更改您授权我们继续收集个人信息的范围或撤回您的个人信息。您也可以通过注销账户来撤回所有授权我们继续收集您个人信息的授权。
您可以在手机或设备的系统设置中撤回权限。具体路径如下:
不同手机型号和系统可能存在差异。如果您在行使反对权过程中遇到任何问题,请联系我们(见本政策"联系我们"部分)寻求帮助。
如果您不再希望使用我们的服务并需要撤回对本政策的所有授权,您可以通过注销账户来实现:登录 App 后,进入"我的" - "账户管理" - "删除账户",按照指示完成操作。
如果您不再使用 JegoTrip 产品和服务,并且不希望保留您的 JegoTrip 账户,您可以申请删除账户。
申请注销:登录 App 后,您可以在"我的" - "账户管理" - "删除账户"中找到此功能,并按照流程操作;您也可以直接联系客服申请删除账户。
请注意,为保护用户利益,用户申请注销后,系统会检查用户的订单是否已结束并给予用户提示。如果有未完成的订单,用户需要先结束订单(取消、退订或用完)才能执行删除操作。
如果没有这种情况,将立即处理删除并通知用户。
您可以按照本政策"联系我们"部分所述方式联系我们,请求获取您在我们网站上生成的信息副本。根据相关法律法规,您可以要求我们将您的个人信息转移给您选择的第三方,我们将为您提供实现此转移的方式。
除非已故用户生前另有安排,我们保证已故用户的近亲属有权为其自身的合法、正当利益,查阅、复制、更正、删除已故用户的相关个人信息。具体响应方式参照上述规则执行。
如果您无法通过上述方式访问、复制、更正、补充、转移或删除您的个人信息,或者您需要访问、复制、更正、补充、转移或删除您使用我们服务时产生的其他个人信息,或者您认为我们在个人信息处理方面违反了任何法律法规或与您的约定,您可以通过本政策与我们联系沟通。为确保安全,我们可能需要验证您的身份。我们将在收到您的反馈并验证您的身份后的 15 个工作日内对您的请求作出回应。
此外,根据相关法律、法规和监管要求,在以下情况下,我们可能无法响应您的请求:
对于合理的请求,我们不收取费用,但对于多次重复、超出合理限度的请求,我们可能会收取合理费用。我们可能会拒绝那些过于重复、需要 过度技术努力(例如,开发新系统或根本改变现有实践)、危及他人隐私或极不切实际(例如,涉及备份磁带上的信息)的请求。
(1)我们期望父母或监护人指导未成年人使用我们的服务。未经监护人同意,未成年人不得注册本App。我们仅在适用法律允许或为保护未成年人所必需的情况下使用和披露未成年人的个人信息。我们将根据适用法律保护未成年人信息的机密性和安全性。
(2)如果您是未成年人,请请您的监护人阅读本隐私政策。您使用本App即表示您已获得父母或其他监护人的同意使用我们的服务或向我们提供您的个人信息。在某些司法管辖区,根据适用法律,未成年人的个人信息被视为敏感数据。我们仅在您父母或其他监护人明确授权和同意,且适用法律允许以及为保护您的权利和利益所必需的情况下,才会处理您的个人信息。处理信息的具体类型和规则将严格遵守本隐私政策中关于个人信息的有关规定。如果您的监护人不同意您使用 JegoTrip 的服务或 JegoTrip 根据本隐私政策处理您的个人信息,请立即停止使用 JegoTrip 的服务并及时通知我们,以便我们采取适当措施。
(3)如果您是未成年人的父母或其他监护人,并且您对您监护下的未成年人的个人信息处理有任何疑问,请通过本隐私政策中的联系方式与我们联系。
我们可能会不时修订本隐私政策,恕不另行通知。当我们修订本隐私政策时,我们将更新本政策底部的"最后更新"日期。如果本隐私政策或我们使用您个人信息的方式发生重大变化,我们将通过 App 中的弹窗通知您更新后的隐私政策,并在您使用 JegoTrip App 前再次征得您的同意。您继续使用我们的服务即表示您承认并接受此类变更。
重大变更包括以下情形:
如果您对本隐私政策有任何疑问、意见或建议,或者认为我们的个人信息处理行为侵害了您的合法权益,您可以拨打 JegoTrip 客服热线进行咨询或反馈。
公司名称:中国移动国际有限公司
注册地址:香港新界葵涌葵昌路51号九龙贸易中心1座30楼
如果您对本政策或任何个人信息保护或隐私保护有任何疑问、意见或建议,请随时通过电子邮件 privacy@jegotrip.com 与我们联系。
我们将在 15 个工作日内回复。
在点击"同意"前,请仔细阅读本隐私政策,确保您充分理解其内容的含义及相应的法律后果。点击"同意"即视为您接受本隐私政策,我们将根据适用法律和本隐私政策合法使用和保护您的个人信息。
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