This mobile application ("App" or “JegoTrip” ) is operated by China Mobile International Limited. This Privacy Policy ("Policy") sets out the basis which by China Mobile International Limited ("CMI", "we", "us" or "our") may collect, use, disclose or otherwise process personal data of users in accordance with relevant personal data protection legislations and regulations. This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes. Your use of the App, including your purchase of our goods and services through the App's website, is subject to the App Terms and Conditions. By using the App, you accept the App Terms and Conditions and agree to be bound by them. You should also ensure that all persons accessing this App and/or our website through your Internet connection are aware of and bound by the website Terms and Conditions. We may update the website Terms and Conditions from time to time. When we post changes to the App Terms and Conditions, we will update the "Last Revised" date at the beginning. Please read the App Terms and Conditions carefully and come back regularly. The App Terms and Conditions may be translated into other languages for reference. If there is any inconsistency or conflict between the English version of the App Terms and Conditions and other versions, the English version shall prevail.

1. Information Collection

To provide you with services, we may collect information on the premise of your consent. We will not collect information prohibited by laws and regulations. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

1.1 Necessary information

To ensure that you can use the products or services of this App normally, we may need to collect and use the following information about you. These functions and services are necessary permissions for the App to implement basic functions. If you refuse to provide them, the implementation of basic functions will be affected.

Scope of necessary personal information collection:

(1) The mobile phone number or other real identity information of the registered user (the App provider provides multiple options for the user to choose one).

(2) Travel destination and travel time of the traveller.

(3) Name, type and number of the traveller's certificate.(For the specific list of supported document types, please refer to the Appendix to this Privacy Policy)

We collect personal information in the following ways, including but not limited to:

(1) Information you voluntarily provide when registering an account, using the Services, participating in activities or interacting with us.

(2) Information automatically collected by us through technical means when you use our services.

(3) Information obtained from third parties through legal channels.

When you use this App, we will collect information that you actively provide or that is generated through your use of the service, in order to provide you with our services and protect the security of your account.You can view it via "Account - Settings - Personal Information Collection Disclosure List", or click here to check.

(1) Login-based

When you use the App's functions such as registration, account cancellation, SMS verification code login, and automatic login, in order to ensure the normal operation of the login service and verify the legitimacy and security of the device and login identity, you need to provide the Jegotrip username, mobile phone number, email address, Login credentials (password or SMS verification code), profile picture, nickname, network IP address, UUID (Android system only), IDFV (iOS system only), network type, and mobile phone brand to complete the login verification.

(2) eSIM and SIM Card Management Services

When you use the global data eSIM purchase, activation, CMLink SIM card top-up, inquiry, plan change, or multi-number management services provided by this App:

• To provide you with the global data eSIM service, you will need to provide your phone number and eSIM identifier (ICCID), which are used to complete the purchase and activation of your eSIM plan.
• To provide SIM card top-up, payment, and plan management services, you will need to provide your phone number, which is used to identify the SIM card binding relationship and complete the corresponding service operations.

(3) Transportation and travel services

When you book train tickets or flight tickets, in order to complete the ticket purchase and issuance, passenger identity verification, itinerary notifications, and after-sales services, you will need to provide different types of information depending on the booking method.

• Booking Train Tickets: You will need to provide the passenger's name, gender, date of birth, email address, nationality, mobile phone number, document type, document number, and document expiration date.
• Booking Flight Tickets: You will need to provide the passenger's name, gender, date of birth, mobile phone number, address (for US/Canada routes only), nationality, document type, document number, issuing place of the document, and document expiration date.

(4) Travel and Lifestyle Services

When you book hotels or day tour product tickets, you may need to provide different categories of information depending on the specific service type.

• Booking Hotels: To complete the hotel reservation, confirm your check-in, and facilitate order communication, you will need to provide your name, mobile phone number, and email address.
• Booking Day Tour Product Tickets: To complete ticket verification, admission redemption, itinerary notifications, and to meet the identity and qualification verification requirements of the scenic spots or venues, you will need to provide name (in Chinese), name (in English/Pinyin), nationality, date of birth, email address, phone number, document type, document number, issuance date, document expiration date, and gender.

(5) Customer Service and Account Services

When you use functions such as online customer service, message feedback, password retrieval, and CMLink customer service, we need to collect and use your: photo and video information (including video content, video duration, sound), recording permission, location information, Carrier Name, mobile phone number, email address, order time, order number, order status, order amount, personal name, and detailed address information. If not provided, the corresponding customer service or account service functions cannot be used.

(6) Frequently Used Information Management

When you use the frequently used information management function to add or save frequent travelers (for booking day tour products, attraction tickets, hotels, flights, and train tickets) and frequent contacts (for quickly filling in contact information), we need to collect the information you actively provide:

• Traveler information: name, nationality, date of birth, gender, document type, document number, document expiration date
• Contact information: name, phone number, email address

(7) Payment Service Based

When you use the payment function in this App, we need to read your payment software installation list so that you can choose the payment function more conveniently.

1.2 Optional personal information

To improve your experience, we may collect and use your personal information based on the following permissions of your mobile device operating system. If you do not provide the following information, you can still use our other products and services.

• To enable location-based features including automated city selection, mapping services, and localized recommendations, we collect your precise or approximate location data. This allows us to: (1) identify your location to automatically select your current city, eliminating manual input; (2) recommend region-specific products/services; and (3) provide mapping functions such as precise positioning, search, route planning, and navigation through geolocation technology;
• Camera - based functions for taking photos, recording videos and authentication: You can use this feature to use our AI image recognition and menu assistant functions, access our online customer service, message feedback, CMLink customer service, and CMLink real-name authentication function;
• Uploading and saving photos based on photo album, pictures and media library: You can use this feature to use our AI image recognition and menu assistant functions, access our online customer service, message feedback, CMLink customer service, and CMLink real-name authentication function;
• Storage function based on external memory (SD card): You can use this function to expand the storage space for App data;
• External link continue to access function based on clipboard, if you have viewed our page in other third-party Apps before using the App, you can use this function to continue viewing the page on the App;
• Microphone-based recording function: You can use this function to translate voice into text, and send voice information in customer service consultations (online customer service, CMLink customer service).
• For day tour ticket purchases: in certain special circumstances (including specific ticket types such as child tickets, youth tickets, etc.), and for specific requirements of certain day tour facilities (like roller coasters), you may also need to provide corresponding height and weight information.

These functions may require you to enable access to your device's location, camera, photo album, external storage, address book, microphone. You can find the App details in your device settings, click on the permissions to view the status of the above permissions, and decide to enable or disable these permissions at any time.

1.3 Situations where we obtain your personal information from third parties

Within the scope of your authorization and consent, we will obtain your personal information legally obtained and held by our affiliated companies and business partners. For example, when you make a reservation through the websites or mobile applications of our affiliated companies or business partners, the reservation information you provide to them may be transferred to us so that we can process your reservation and ensure that your reservation is successful.

1.4 Frequency of our collection of your personal information

For the basic need of providing services and functions, we will collect necessary personal information each time you use specific services and functions (refer to (2) Situations where you can choose to provide personal information).

To ensure the security of your personal account and mitigate potential risks to personal property and financial security, we will collect information about your mobile device model and manufacturer to determine whether your personal account is being used on a commonly used device.

1.5 Others

In the process of providing services to you, we may use software service toolkits (SDKs) provided by third-party service providers with corresponding business qualifications and capabilities to provide services to you. These SDKs may collect your necessary information by third-party service providers. If you do not provide this information, you will not be able to use such services. We will evaluate the legality, legitimacy and necessity of the above third parties' collection of your personal information and require them to protect your personal information in accordance with applicable laws. You can view the list of currently used SDKs through "Account - Settings - Third-Party Information Sharing List", or click here to view.

We may adjust the SDKs we use to provide you with more services, maintain the stability and quality of our services, or upgrade the functions of the App. The personal information shared with relevant third parties may also change due to changes in applicable laws, App version updates, or other reasons. In the above cases, we will timely update the third-party information sharing list and the Appendices to this Privacy Policy.

Please understand that the services we provide to you may be updated and developed. If you use other services not covered in the foregoing description, when we need to collect your information based on such services, we will separately explain to you the scope and purpose of information collection through page prompts, interactive processes, agreement provisions or amendments to this Policy, and obtain your consent.

1.6 Accuracy

We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing us in writing or via email at the contact details provided below.

2. Purpose

The main purpose of our information collection is to provide you with a safe, smooth and efficient customized experience. Subject to your valid consent under applicable laws, we will collect and use, or authorize third-party service providers to collect and use on our behalf, your personal information with your permission or as necessary:

• Accept, process or transmit orders generated via our App, issue invoices to you or notify you of the order status;
• Provide you with product business functions or other services (as described when we collect information);
• Optimize user experience (enabling Single Sign-On access to partner platforms); Provide customer support and troubleshooting;
• Compare the accuracy of the information;
• Notify you of service updates and failures;
• Request feedback or participate in an online questionnaire survey;
• Resolve disputes;
• Verify your identity;
• Improve our software, services or websites;
• Plan and execute our marketing or promotional activities / offers and similar activities;
• Provide certain software, features and websites free of charge through advertising support;
• Protect your and our interests, especially including enforcing our Terms of Service and preventing and combating fraud;
• Review feedback and improve software, services or websites;
• Contact you and send messages regarding faults and service issues;
• Notify you by email, software or SMS of final claims information regarding your use of our software, products or websites, including claims of infringement of third - party rights;

After you actively fill in and authorize, we will provide your necessary personal information to the service provider to ensure that you can use the service completely, including the following scenarios:

• Synchronize the order information to the service providers of air tickets, train tickets and hotels so that they can provide you with complete reservation services;
• Provide the order information to the physical goods supplier so that the supplier can accurately deliver the goods to the address you specify;
• Provide order information to tourism product suppliers so that they can provide you with complete reservation services.

3. How to use cookies and similar technologies

If you visit any of our websites, CMI may use cookies and similar technologies to store information about you and your preferences. Cookies are small text files that transfer to your device.

These technologies enable us to maintain your session information, remember your preferences, and provide continuous service across pages or sessions, thereby enhancing your user experience and website/App functionality. You have the right to control these technologies. You can clear all cookies and similar technology data saved on your device at any time, or adjust your acceptance level (e.g., accept only necessary cookies) through your browser or device settings, or choose to reject non-essential cookies and similar technologies. Please note that disabling certain cookies and similar technologies, especially strictly necessary ones, may result in some features of our website or App not functioning properly or a degraded user experience.

Cookies contain information about you and your preferences. For example, if you query rates and availability, the website may create a cookie containing the details you entered. Or it may only contain a record of which pages within the website you visited to help the website customize the view for you the next time you visit. Only information you provide or choices you make while visiting the website can be stored in a cookie. For example, the website cannot determine your email address unless you choose to enter it. Allowing a website to create a cookie does not give that website or any other website access to the rest of your device, and only the website that created the cookie can read it.

We use cookies and similar technologies to collect and use cookies and similar technologies for user experience, data analysis or security reasons:

• Purpose of Data Analysis: We collect and analyze cookies to further improve the user experience of our software.
• Your Preferences and User Experience: We collect user device information (including device manufacturer, brand, model, device name, operating system, UUID (Android only), and IDFV (Identifier for Vendor, iOS only)), location, and carrier/operator type to improve User Experience and recommend products that meet user requests.Please note: You may choose not to provide location data, and this will not affect your ability to use the core functionalities of the app.
• Security Purposes: We will use cookies to limit certain types of cyber security attacks.
• Fraud Prevention: We may use cookies to investigate or prevent fraud.
• To provide users with a better experience, we will collect user behavior within the App to improve the App process.

You can go to the "Account"， click the "Settings" icon in the upper right corner, select "Clear Cache" to remove all cookies stored on the device, or modify your cookie preferences or reject our cookies based on your needs. Please note that these adjustments may result in an inability to fully experience services or features that rely on cookies.

4. Information sharing, disclosure and transfer

Except as otherwise provided below, CMI will not sell, rent, trade or transfer any personal and/or traffic data or communications content without your affirmative consent, unless CMI is required to do so by applicable law or a government entity.

CMI may disclose personal information to respond to legal requirements, to enforce our legal rights or defend against claims, to protect CMI's interests, to combat fraud and to enforce our policies or to protect the rights, property or safety of any person.

CMI, CMI's local partners, or the carriers or companies facilitating your communications may provide personal information, content and/or traffic data to Appropriate judicial, law enforcement or government entities legally requesting such information. Subject to your affirmative consent (if CMI is required to obtain such consent under applicable law), your personal information may be provided to companies located outside of your region ("Region") to provide services to you, and these companies may be suppliers or affiliates of CMI. CMI will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under your Region. The circumstances under which we may share and disclose information include the following:

• To successfully complete your reservation or otherwise enforce our JegoTrip Terms of Service;
• If you are a user of our website, we may share your personal information with third parties to whom you have made or plan to make an Appointment;
• Shared with third - party service providers (including Google Analytics) that we hire to perform certain services on our behalf, including web hosting, data analysis, marketing, market research, and other customer services for you ;
• In the event of a corporate transaction, such as a sale, merger, acquisition or other corporate reorganization or restructuring, your personal information may be disclosed, shared or transferred to the controlling legal entity or to third parties authorized by it to perform the Company's business; We will notify you in advance of the relevant recipient information before formally transferring the information.
• To our consultants, agents or other relevant persons in order to protect the rights and property of JegoTrip;
• To any third party to whom you have provided prior written consent in any other case.

This website may contain links that may cause you to leave this website and / or be taken to other third -- party websites. You should note that any personal information you provide to these third - party websites is not governed by this Privacy Policy. We do not monitor or investigate such external websites. Therefore, JegoTrip shall not be liable for any loss, damage, cost or expense suffered or incurred by you as a result of providing or allowing such third - party websites to obtain personal information or other materials. You are advised to read the privacy policy or statement of such external websites before using them.

5. Information Storage and Security

We will store your personal information during the period you are our customer or after you stop using our services, but only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We will strictly comply with applicable obligations and exceptions under relevant laws, and adopt appropriate technical and organizational measures to protect the personal information and traffic data we collect. Your personal information and traffic data will only be accessed by authorized employees or third parties, and will be retained only for as long as necessary to achieve the purposes of collection or directly related purposes, unless retention is required to comply with any applicable legal or contractual obligations.

（1）Data Storage Location

Depending on the country or region where you are located, your personal information will be stored on different server nodes, as detailed below:

• European Economic Area (EEA) and certain European countries: including Germany, France, Italy, Spain, the Netherlands, Belgium, Luxembourg, Austria, Sweden, Finland, Denmark, Ireland, Portugal, Greece, Cyprus, Malta, Czech Republic, Poland, Hungary, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Romania, Bulgaria, and Croatia. The personal information of such users will be stored on server nodes located in Frankfurt, Germany.
• United Kingdom (UK): Personal information of UK users will be stored on server nodes located in Frankfurt, Germany.
• Malaysia (MY): Personal information of Malaysian users will be stored on server nodes located in Malaysia.
• Asia-Pacific and Other Regions: including users from countries/regions such as China, Singapore, Japan, Thailand, and South Korea, their personal information will be stored on our headquarters’ server nodes located in the Hong Kong Special Administrative Region of China.

Data transmission to the above storage nodes will be carried out via dedicated encrypted lines to ensure security during transmission.

（2）Scope of Information Collection

In accordance with the storage rules above, we collect the following personal information (for details on the purposes of collection and use, please refer to Section 1. Information Collection of this Privacy Policy):

• Your personal device information:device manufacturer, device brand, device model, device name, device operating system, UUID (Android only), IDFV (iOS only), MAC address, IMEI;
• Order information and personal information voluntarily provided by you: traveler/contact name (Chinese/English),mobile phone number, document type, document number, document validity period, document issuing place, nationality, email address, date of birth, gender, address (if applicable);
• Page browsing information and search keywords generated when you use JegoTrip.

（3）Third-Party Service Providers

To provide you with comprehensive booking services, with your explicit authorization, your personal information may be transferred to the servers of our third-party service providers for processing and storage. Such third-party servers may be located outside the regions mentioned above, but their data processing activities will strictly comply with this Privacy Policy and applicable laws. Third parties will process your information solely for the purpose of providing services and shall bear corresponding security protection obligations.

• Special Note for Users in the European Economic Area and the United Kingdom:
  If your personal information needs to be transferred to a third-party service provider located outside the European Economic Area (EEA) or the United Kingdom, we will ensure that such transfer complies with applicable data protection laws. We may rely on the Standard Contractual Clauses (SCCs) adopted by the European Commission or the relevant UK authority, or on adequacy decisions, as appropriate transfer safeguards. You have the right to obtain a copy of such safeguards (excluding commercially confidential information) by contacting us as set out at the end of this policy.

（4）Security Measures

JegoTrip will make reasonable efforts to maintain appropriate physical, electronic, and organizational procedures to ensure that your personal information and other data are processed securely and in accordance with this Privacy Policy. We will protect such data from unauthorized access, alteration, disclosure, or destruction. Specific measures include: implementing multi-level identity authentication mechanisms, including password authentication and multi-factor authentication, to prevent unauthorized access; using SSL/TLS protocols to encrypt user data during transmission to ensure information security; encrypting sensitive personal information during storage to ensure data is protected at all stages; strictly controlling and managing encryption keys to prevent leakage and ensure the effectiveness of encryption measures. After the retention period expires, we will anonymize the data.

Despite the above measures, please understand that no security measures can be entirely impenetrable. Therefore, we do not represent, warrant, or guarantee that your personal information will always be absolutely secure. To the extent that we have fulfilled our legal obligations, we shall not be liable for any loss, damage, cost, or expense you may suffer or incur as a result of unauthorized access to or use of your personal information.

（5）Data Retention Period

JegoTrip will delete your stored personal information within three working days after receiving your account cancellation request, unless an extended retention period is required to comply with applicable laws or to assist competent authorities in their investigations. For example, in accordance with Article 31 of the Electronic Commerce Law of the People's Republic of China, we are required to retain transaction information for no less than three years (this provision applies only to users in China). Data that exceeds the retention period will be anonymized or securely deleted.

6. Your rights

During your use of our App, in order to allow you to access and manage your personal information more conveniently and protect your rights as the subject of personal information, you can refer to the following guidelines for operations.

(1) Access, correction and supplementation

After logging in to the App, you can manage your personal information via the following paths:

• You can query, correct and delete your traveller, contact information by accessing "Account" - "Saved Info";
• You can view your personal information (including nickname, profile photo) and account information (including ID, mobile phone number, associated email address, account password, and account deletion option) by going to "Account" → "Account Management".
• Check the personal information displayed in the front - end order through "Account" - "My Orders".

(2) Delete your personal information

Except as otherwise provided by laws and regulations, you may request us to delete your personal information under the following circumstances, and we will respond to your request in a timely manner:

• If our handling of personal information violates laws and regulations;
• If we collect and use your personal information without your consent;
• If our processing of your personal information violates our agreement with you;
• If the purpose of our processing of your personal information has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose of processing;
• We no longer provide you with products or services, or the retention period has expired;
• Other circumstances where personal information shall be deleted as provided for by laws and administrative regulations.

If the retention period stipulated by laws and administrative regulations has not expired, or if it is technically difficult to delete personal information, we will stop processing your personal information except for storage and taking necessary security protection measures.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations or these entities have obtained your independent authorization.

(3) Withdraw your consent

You can revoke your consent for us to continue collecting and using your personal information through the following path: Open the App, tap Account → Settings → About Us → Privacy Policy → Revoke consent agreement, and tap to revoke.

Please note that revoking consent may prevent us from continuing to provide you with full services, but it will not affect the legality of personal information processing activities conducted based on your consent before the revocation.

(4) Delete your account

If you no longer use the JegoTrip products and services and do not wish to retain your JegoTrip account, you may Apply for account deletion.

Application for cancellation: After logging in to the App, you can find this function in "Account" - "Account Management" - "Delete Account", and follow the process to operate; you can also directly contact customer service to apply for deletion of the account.

(5) Processing of Personal Information After App Cessation of Operations

If we cease operations, we will promptly discontinue the collection of your personal information and notify you by means such as notifications or announcements. Subsequently, we will delete or anonymize your personal information.

(6) Copy or transfer your personal information

You may contact us as described in the "Contact Us" section of this Policy to request a copy of the information you have generated on our website. In accordance with relevant laws and regulations, you may request us to transfer your personal information to a third party of your choice, we will provide you with the means to effect such transfer.

(7) Rights of the deceased user's relatives

Unless the deceased user has made other arrangements during his/her lifetime, we guarantee that the close relatives of the deceased user have the right to consult, copy, correct and delete the relevant personal information of the deceased user for their own legitimate and just interests. The specific response methods shall be implemented with reference to the above rules.

(8) Respond to your requests

If you are unable to access, copy, correct, supplement, transfer or delete your personal information through the above methods, or if you need to access, copy, correct, supplement, transfer or delete other personal information generated when you use our services, or if you believe that we have violated any laws and regulations or the agreement with you regarding personal information processing, you can contact us through this policy to communicate with us. To ensure security, we may need to verify your identity. We will respond to your request within 15 days after receiving your feedback and verifying your identity.

In addition, according to relevant laws, regulations and regulatory requirements, we will not be able to respond to your request in the following circumstances:

• Related to our obligation to comply with laws, regulations and relevant provisions of the industry competent department;
• directly related to national security or national defense security;
• It is directly related to public safety, public health and major public interests;
• Directly related to criminal investigation, prosecution, trial and execution of judgment, etc.;
• There is sufficient evidence to show that you have subjective malice or abuse your rights;
• When it is difficult to obtain your authorization and consent but necessary to protect your or other individuals' vital legitimate rights and interests such as life and property;
• Responding to your request will cause serious damage to your or other individuals' or organizations' legitimate rights and interests;
• Involving trade secrets.

We will not charge you for reasonable requests, but we may charge a reasonable fee for repeated or excessive requests. We may decline requests that are unduly repetitive, require disproportionate technical effort (for example, the development of a new system or the fundamental change of an existing practice), risk the privacy of others, or would be extremely impractical (for example, requests concerning information stored on backup tapes).

7. Juvenile Information Protection

（1）We expect parents or guardians to guide juveniles （Mainland China and Hong Kong: under 18 years old; other regions: please refer to applicable local laws and regulations） in using our services. Juveniles may not register for the App without the consent of their guardians. We will only use and disclose juveniles' personal information where permitted by applicable law or necessary to protect juveniles. We will protect the confidentiality and security of juveniles' information in accordance with applicable law.

（2）If you are a Juvenile, please ask your guardian to read this Privacy Policy. Your use of the App indicates that you have obtained the consent of your parents or other guardians to use our services or provide us with your personal information. In some jurisdictions, personal information of Juveniles is considered sensitive data under applicable laws. We will only process your personal information with the express authorization and consent of your parents or other guardians and as permitted by applicable laws and as necessary to protect your rights and interests. The specific types and rules for processing information will strictly comply with the relevant provisions of this Privacy Policy regarding personal information. If your guardian does not agree for you to use the services of JegoTrip or for JegoTrip to process your personal information in accordance with this Privacy Policy, please immediately stop using the services of JegoTrip and notify us in a timely manner so that we can take appropriate measures.

（3）If you are the parent or other guardian of a Juvenile, after logging into the APP, you can query, correct, and delete the minor’s personal information through “Account” - “Saved Info”. If there is factual evidence that a minor has registered and used our services without the consent of a guardian, please contact us using the contact information provided in this Privacy Policy. We will delete the minor’s personal information as soon as possible after verification.

（4）For the personal information of children under the age of 14, we additionally adhere to the principles of legitimacy and necessity, informed consent, clear purpose, security assurance, and lawful utilization. We will store, use, and disclose such information in accordance with the requirements of China’s “Regulations on the Protection of Children's Personal Information Online” and other relevant laws and regulations. When you, as a guardian, choose to use JegoTrip’s travel services for the child under your guardianship, we may need to collect the child’s personal information from you as necessary to provide the services to you. If you do not provide the aforementioned information, you will not be able to enjoy the services we provide. If you have any comments, suggestions, or complaints regarding matters related to children’s personal information, please contact us. If you are a minor under the age of 14 in mainland China, please notify your guardian to read and accept our “JegoTrip Children’s Personal Information Protection Rules and Guardian Notice” together with you, and seek their consent and guidance before you use JegoTrip services and submit personal information.

8. How this Policy is updated

We may revise this Privacy Policy from time to time without any prior notice. When we revise this Privacy Policy, we will update the "Last Updated" date at the bottom of this Privacy Policy. If there are material changes to this Privacy Policy or to how we will use your personal information, we will notify you of the updated Privacy Policy by means of a pop-up window in the App and seek your consent again before you use the JegoTrip App. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Material changes include the following scenarios:

• There are material changes to our services, including the purposes for which we process personal information, the ways in which we process personal information, the retention period, the types of personal information we process, and the ways in which we use personal information;
• There is a significant change in our ownership structure, organizational structure or related aspects;
• The main recipients of personal information sharing, transfer or public disclosure change;
• There are material changes to the rights you have in relation to the processing of your personal information and the ways to exercise such rights;
• The contact information of our personal information security officer, or the contact information and complaint channels for personal information security issues, has changed;
• The personal information security impact assessment report indicates high risks.

9. Contact Us

If you have any questions, comments or suggestions regarding this Privacy Policy, or believe that our personal information processing practices have infringed your legitimate rights and interests, you may call the JegoTrip customer service hotline for consultation or feedback.

Company name: China Mobile International Limited

Registered Address: 30/F, Tower 1, Kowloon Trade Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong

If you have any questions, comments or suggestions regarding this policy or any personal information protection or privacy protection, please feel free to contact us by email at privacy@jegotrip.com.

We will reply within 15 days.

Appendix: List of Supported Document Types

• Passport
• Government issued ID
• Mainland China ID Card
• Military Officer ID Card of Mainland China
• Police Officer ID Card of Mainland China
• Mainland Travel Permit for Hong Kong and Macau Residents
• Taiwan Entry Permit
• Entry-Exit Permit for Hong Kong and Macao
• Residence Permit for Taiwan Residents
• Hong Kong Macau Travel Permit to Mainland China
• Mainland Travel Permit for Taiwan Residents
• Taiwan Travel Permit for Mainland Residents
• Foreign Permanent Resident ID Card
• Seaman's Identity Card
• Residence Permit for Hong Kong and Macau Residents